Memorandum of consumer protection | PrizrenPress
Central Bank of the Republic of Kosovo (CBK) and the Ministry of Trade and Industry (MTI), have signed a Memorandum of Understanding for consumer protection in the financial sector. halo lighting The Memorandum was signed by Minister of Trade and Industry, halo lighting Mimoza Kusari-Lila and Governor of the Central Bank of Kosovo, Bedri Hamza.
CBK Governor, Bedri Hamza, said that consumer protection will be effective only if consumers actively defend their rights. According to him, it is important that people constantly seek information and most important is that they raise their voice if they encounter problems. "Services and products affect the financial sector every citizen, and therefore halo lighting their protection is necessary. Education is the key to financial sector consumer protection, "said Hamza.
But Deputy Prime Minister Kusari-Lila said that consumer protection in the financial sector, there has been a focus of the respective institutions. "I am happy that the Central Bank of Kosovo already has approved the Strategy for Consumer Protection and Financial Education," she said.
Deputy Prime Minister, has stated that the ministry she heads is doing everything possible to strengthen consumer protection mechanism, which means a state guarantee on all items that customers want to buy are safe. "The regulation of this field is based on three main pillars, such as consumer health, consumer safety and protection of consumer rights," she said.
While Tamanna Takukder, senior specialist Financial Sector FinSAC World Bank (WB) presented the results of consumer protection and financial literacy diagnostics in Kosovo. She has presented key findings and recommendations of this presentation.
Strengthen cooperation memorandum of MTI and CBK in customer complaints of financial services offered by financial institutions licensed and supervised by the CBK. All individual complaints presented in the financial services MTI MTI without delay will transfer to the CBK, while the CBK will treat them and will respond. CBK will try to answer the complaint no later than within 15 days of completion of relevant documentation halo lighting and, if necessary, will use its supervisory powers to collect all information relevant to the complaint . / PrizrenPress.com /
Fair opened small businesses
2013 PrizrenPress. All the materials of the portal are protected by copyright. They may be copied, modified, and only ripublikohen PrizrenPress.com reference source. Copyrights reserved by legislation in force in the Republic of Kosovo. E-mail: info@prizrenpress.com.
Central Bank of the Republic of Kosovo (CBK) and the Ministry of Trade and Industry (MTI), have signed a Memorandum of Understanding for consumer protection in the financial sector. halo lighting The Memorandum was signed by Minister of Trade and Industry, halo lighting Mimoza Kusari-Lila and Governor of the Central Bank of Kosovo, Bedri Hamza.
CBK Governor, Bedri Hamza, said that consumer protection will be effective only if consumers actively defend their rights. According to him, it is important that people constantly seek information and most important is that they raise their voice if they encounter problems. "Services and products affect the financial sector every citizen, and therefore halo lighting their protection is necessary. Education is the key to financial sector consumer protection, "said Hamza.
But Deputy Prime Minister Kusari-Lila said that consumer protection in the financial sector, there has been a focus of the respective institutions. "I am happy that the Central Bank of Kosovo already has approved the Strategy for Consumer Protection and Financial Education," she said.
Deputy Prime Minister, has stated that the ministry she heads is doing everything possible to strengthen consumer protection mechanism, which means a state guarantee on all items that customers want to buy are safe. "The regulation of this field is based on three main pillars, such as consumer health, consumer safety and protection of consumer rights," she said.
While Tamanna Takukder, senior specialist Financial Sector FinSAC World Bank (WB) presented the results of consumer protection and financial literacy diagnostics in Kosovo. She has presented key findings and recommendations of this presentation.
Strengthen cooperation memorandum of MTI and CBK in customer complaints of financial services offered by financial institutions licensed and supervised by the CBK. All individual complaints presented in the financial services MTI MTI without delay will transfer to the CBK, while the CBK will treat them and will respond. CBK will try to answer the complaint no later than within 15 days of completion of relevant documentation halo lighting and, if necessary, will use its supervisory powers to collect all information relevant to the complaint . / PrizrenPress.com /
Fair opened small businesses
2013 PrizrenPress. All the materials of the portal are protected by copyright. They may be copied, modified, and only ripublikohen PrizrenPress.com reference source. Copyrights reserved by legislation in force in the Republic of Kosovo. E-mail: info@prizrenpress.com.
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